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FAQs
What You Should Know About Our Treatment
Have more any questions?
Still unsure about something? Our team is ready to answer all your questions and help you feel confident about your wellness journey.
Contact Us01. What makes your center different from traditional psychiatry?
We offer the full spectrum of psychiatric care, from traditional medication management to innovative treatments like ketamine therapy, Spravato, TMS, and vagus nerve stimulation. This means that when standard antidepressants aren’t providing enough relief, you won’t need to start over somewhere else. We also use pharmacogenomic testing to help match you with the right medication faster, reducing the frustrating trial-and-error process that’s so common in psychiatry. Everything we do starts with understanding you as an individual, because effective treatment is never one-size-fits-all.
02. Do you accept insurance?
Yes. We are currently in network with Aetna, Medicare, United/Oxford/Optum, Magna Care, 1199 SEIU Funds, and CompPsych. We are working with our carriers to get in network as soon as possible!
03. What is ketamine therapy and is it right for me?
Ketamine is an FDA-approved medication that works differently than traditional antidepressants. It acts on the glutamate system rather than serotonin, which is why it often helps people who haven’t responded to other treatments. We offer both IV ketamine and Spravato (a nasal spray form). Ketamine may be right for you if you have treatment-resistant depression, severe anxiety, PTSD, or OCD that hasn’t improved with other approaches. We’ll evaluate your history to determine if you’re a good candidate.
04. How quickly can I get an appointment?
We understand that when you’re struggling, waiting weeks isn’t acceptable. We do our best to schedule new patients within one to two weeks, and we offer urgent appointments when needed. Call us at (646) 830-0131 and we’ll work to get you in as soon as possible.
05. What should I expect during my first visit?
Your first appointment is a comprehensive evaluation, typically lasting 60 minutes. We’ll discuss your symptoms, medical history, previous treatments, family history, and your goals. This isn’t a rushed 15-minute med check. We take time to understand your complete picture before recommending a treatment plan. You’ll leave with a clear understanding of your diagnosis and the next steps forward.

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