We value your privacy very highly. Please read this Privacy Policy carefully before using the tomerlevin.com website (the “Website”) operated by TOMER T. LEVIN M.D. PSYCHIATRY CENTER, a(n) Corporation formed in New York, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By using our Website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
• Full name
• Email address
• Phone number
• Mailing address
• Any information submitted through contact forms, appointment forms, or intake forms
B. Automatically Collected Information
• Pages visited
• Time spent on pages
• Referring website
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies (such as Google Analytics and advertising pixels) to improve website functionality, measure traffic, and support marketing efforts.
You may disable cookies in your browser settings; however, some features of the Website may not function properly.
2. How We Use Your Information
We may use collected information to:
• Respond to inquiries
• Schedule appointments
• Provide services
• Send service-related updates
• Send marketing communications (if you opt in)
• Improve our website and services
• Comply with legal obligations
We do not sell your personal information.
3. SMS Communications and Consent
If you provide your mobile phone number, you may receive SMS/text messages from us related to appointments, reminders, updates, or marketing communications (if you opt in).
How You Opt In
You may opt in to receive SMS messages by:
• Entering your phone number into a form that clearly requests consent for text communication
• Checking a box that clearly states you agree to receive SMS messages
By opting in, you expressly consent to receive SMS messages from us. Message and data rates may apply.
Opting Out
You may opt out of SMS communications at any time by replying “STOP” to any message.
You may also contact us directly to request removal.
Opting out of marketing SMS will not prevent you from receiving essential service-related communications.
We do not share, sell, or distribute mobile phone numbers to third parties for their marketing purposes.
4. Cookies and Tracking Practices
We use cookies and tracking tools to:
• Analyze website traffic
• Improve user experience
• Deliver relevant advertising
• Measure marketing performance
Third-party services we may use include (but are not limited to):
• Google Analytics
• Facebook/Meta Pixel
• Google Ads
These third parties may collect information according to their own privacy policies.
You can control cookie preferences through your browser settings.
5. Protected Health Information (HIPAA Notice of Privacy Practices)
This section serves as our Notice of Privacy Practices (NPP) as required under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Our Legal Duties
We are required by law to:
• Maintain the privacy and security of your Protected Health Information (“PHI”)
• Provide you with notice of our legal duties and privacy practices regarding PHI
• Notify you in the event of a breach of unsecured PHI
• Follow the terms of this Notice currently in effect
We reserve the right to change our privacy practices and apply revised practices to all PHI we maintain. Updated notices will be posted on our website.
How We May Use and Disclose Your PHI
We may use and disclose your PHI for the following purposes:
Treatment
To provide, coordinate, or manage your healthcare treatment, including communication with other healthcare providers involved in your care.
Payment
To obtain payment for services provided, including billing, insurance verification, claims processing, and collections.
Healthcare Operations
For operational activities such as quality assessment, training, licensing, accreditation, auditing, and business management.
As Required by Law
When required by federal, state, or local law.
Public Health and Safety
To prevent or lessen a serious threat to health or safety, report abuse or neglect, or comply with public health reporting requirements.
Judicial or Administrative Proceedings
In response to a court order, subpoena, or lawful legal process.
Law Enforcement
As required by law or in response to lawful requests.
Business Associates
We may share PHI with third-party vendors (“Business Associates”) who perform services on our behalf and are contractually required to safeguard PHI.
We will not use or disclose your PHI for marketing purposes without your written authorization, except as permitted by law.
Your Rights Regarding Your Health Information
You have the following rights concerning your PHI:
Right to Access and Inspect
You have the right to inspect and obtain a copy of your medical records and billing records.
Right to Request Amendment
If you believe information in your record is incorrect or incomplete, you may request a correction.
Right to an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made by us.
Right to Request Restrictions
You may request limits on how we use or disclose your PHI. While we are not required to agree to all requests, we will comply when required by law.
Right to Confidential Communications
You may request that we contact you in a specific way (for example, at a different phone number or mailing address).
Right to a Paper Copy
You have the right to receive a paper copy of this Notice upon request.
To exercise any of these rights, please contact us using the information listed below.
Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us by contacting:
Tomer Levin
Email: info@tomerlevin.com
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
We will not retaliate against you for filing a complaint.
6. Data Security and Protection
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
• Encryption of data in transit (HTTPS/SSL)
• Restricted internal access to personal data
• Secure server storage
• Regular system updates and security monitoring
While we take reasonable precautions, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records
Retention periods vary depending on the type of data and applicable legal requirements.
8. Your Privacy Rights
Depending on your state or country of residence, you may have the following rights:
• Right to Access – Request a copy of your personal information
• Right to Correction – Request correction of inaccurate data
• Right to Deletion – Request deletion of your personal information
• Right to Restrict Processing – Request limits on how your data is used
• Right to Object – Object to marketing use of your information
• Right to Data Portability – Request your data in a portable format (where applicable)
To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.
If you are a California resident, additional rights may apply under the California Consumer Privacy Act (CCPA).
9. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Tomer Levin
Email: info@tomerlevin.com
